“Two percent of the people think; three percent of the people…

“Two percent of the people think; three percent of the people think they think; and ninety-five percent of the people would rather die than think.”

George Bernard Shaw

(I don’t think that there is any scientific basis for this quote 🙂 )

“If you’re serious, you really understand that it’s important that you laugh as much as possible… Maya Angelou

If you’re serious, you really understand that it’s important that you laugh as much as possible and admit that you’re the funniest person you ever met. You have to laugh. Admit that you’re funny. Otherwise, you die in solemnity.

Maya Angelou

“Experience it forward. What employees experience, Customers… John Dijulius

“Experience it forward. What employees experience, Customers will. The best marketing is happy, engaged employees. Your Customers will never be any happier than your employees.”

John Dijulius, The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World