“An obsession with listening is the ultimate mark of respect.”
Tom Peters
Header image: On my way into work, the sun was trying to break through on a frosty, misty morning.
Category: Quotations
“Technology is neither good nor bad; nor is it…
Six Laws of Technology
- Technology is neither good nor bad; nor is it neutral.
- Invention is the mother of necessity.
- Technology comes in packages, big and small.
- Although technology might be a prime element in many public issues, nontechnical factors take precedence in technology-policy decisions.
- All history is relevant, but the history of technology is the most relevant.
- Technology is a very human activity – and so is the history of technology.
“Two percent of the people think; three percent of the people…
“Two percent of the people think; three percent of the people think they think; and ninety-five percent of the people would rather die than think.”
George Bernard Shaw
(I don’t think that there is any scientific basis for this quote 🙂 )
“In order that people may be happy in their work… John Ruskin
In order that people may be happy in their work,
these three things are needed:
they must be fit for it;
they must not do too much of it;
and they must have a sense of success in it.
“If you’re serious, you really understand that it’s important that you laugh as much as possible… Maya Angelou
If you’re serious, you really understand that it’s important that you laugh as much as possible and admit that you’re the funniest person you ever met. You have to laugh. Admit that you’re funny. Otherwise, you die in solemnity.
Maya Angelou
“We thought that we had the answers, it was the…
“We thought that we had the answers, it was the questions we had wrong.”
U2
This seems to be a growing theme in recent conversations.
Getting the questions right is so much more important, and far more difficult then getting answers.
“Experience it forward. What employees experience, Customers… John Dijulius
“Experience it forward. What employees experience, Customers will. The best marketing is happy, engaged employees. Your Customers will never be any happier than your employees.”
John Dijulius, The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
“The question you should be asking is…
The question you should be asking is, “Can I do one small thing tomorrow to make things a little bit better?” And the answer is almost always yes.
Daniel Pink
“Money and time spent for training will be ineffective unless…
Money and time spent for training will be ineffective unless inhibitors to good work are removed.
W. Edwards Deming
“If everything is important, then…
“If everything is important, then nothing is.”
Patrick Lencioni
“Easy isn’t the goal…
“Easy isn’t the goal. Quality is the goal.”
Ed Catmull, Creativity Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration
"I long to accomplish a great and noble task, but…
“I long to accomplish a great and noble task, but it is my chief duty to accomplish humble tasks as though they were great and noble.”
Helen Keller
Graham Chastney 