I’m reading…Tom Peters

Tom Peters is a writer on business management practices, I suppose you could call him a motivational speaker but that term has become so clichéd I’m not sure you would understand what I meant by it.

Tom is very active on twitter, he’s written over 60,000 tweets:

But the thing I love about Tom are his PowerPoint presentation decks. They are the most remarkable things. He publishes the slides that he uses at events and has also compiled a master copy called The Works while has over 50,000 words in it. A recent one from December 2016 comes to over 108 slides and obliterate many of the design rules that our modern corporate slides abide by, but the contents are thought proving and challenging:





At the beginning of this post I said that Tom was a motivational speaker, but I also said that you may misinterpret what I meant by that, this is what I mean: I love to read through Tom slide decks because they motivate me. They motivate me to be a better leader. They motivate me to see that things can be better. They motivate me to keep trying new things. They motivate me to keep seeing new things. They motivate me to adjust my priorities.

Every time I sit in a dull, pointless meeting Tom’s words about meetings ring around my head and make me determined that we are going to do better next time:

Prepare for a meeting/every meeting as if your professional life and legacy depended on it. It does.

Most of Tom’s material is highlighted through his blog which I subscribe to via Feedly to make sure I don’t miss out. His most recent post on collected quotes has some gems in it.

I’ll leave the closing thoughts to Tom himself:

Let’s talk about Multitasking again!

Confessions of a multitasker

I am a multitasker; I’m doing it now.

There are a group of people sat around me discussing something, it’s a discussion that I could contribute too, but I’m also writing this blog post, I’m also allowing my iPhone to interrupt me. I’ve done this on many occasions and every time I do it I tell myself that I’m not going to do it again, so why am I doing it? The lie that I am telling myself is that the discussion doesn’t need all of my attention and I would be better spending my time doing something useful. I am kidding myself and every time you do something similar you are kidding yourself.

(I’ve been writing this blog post for over 40 minutes now and written 104 words. If I’d gone off to a quiet corner and really engaged I would have finished this post already. I’ll leave you to judge, but I suspect the quality of the words would be better as well.)

A recent report from the World Economic Forum based on some research from Stanford University, University of London and Sussex University highlighting the consequences of all of this multitasking which is probably more damaging than we might imagine.

Some of the report states what has been known for some time:

Multitasking reduces your efficiency and performance because your brain can only focus on one thing at a time. When you try to do two things at once, your brain lacks the capacity to perform both tasks successfully.

Repeat those words to yourself a few times: “your brain can only focus on one thing as a time”.

The report goes further, not only are you being less productive in the moment, the research is starting to point towards the impact being longer term:

It was long believed that cognitive impairment from multitasking was temporary, but new research suggests otherwise. Researchers at the University of Sussex in the UK compared the amount of time people spend on multiple devices (such as texting while watching TV) to MRI scans of their brains. They found that high multitaskers had less brain density in the anterior cingulate cortex, a region responsible for empathy as well as cognitive and emotional control.

While more research is needed to determine if multitasking is physically damaging the brain (versus existing brain damage that predisposes people to multitask), it’s clear that multitasking has negative effects.

So there you have it, there’s no advantage to be gained from multitasking, yet, we continue to tell ourselves that we are gaining something from trying to do two things at once. This isn’t the only situation where we behave illogically, but it is a growing madness as screens continue to proliferate.

Personally, I’ve been trying to build a set of practices which insulate me from the temptation to multitask. When i get home I’m trying to leave my iPhone somewhere out of reach and preferably out of view. I’m trying to take notes on paper in meetings, leaving the screens in my bag. When I have screen time I’m practising closing all applications apart from the one I’m focused on. I’m practising scheduling my days on a piece of paper. Another practice is to spend time in each day in silence or with quiet music without screens giving my brain time to calm down. What are your practises?

(It eventually took me two hours to write this post while multitasking which I did as a bit of an experiment to highlight the challenge. Hopefully the practices will reduce the time I’m multitasking and hopefully there isn’t any lasting damage to my brain.)

Do you think in spreadsheet?

I’ve been observing something. I have thousands of spreadsheets and I suspect that over 95% of them are lists of things.

They are huge tables of information.

These spreadsheets often contain some calculations, but very few of them are performing anything more significant than a lookup here and a sum there.

  • They are massive check-lists.
  • They are elongated registers of information.
  • They are extensive task-lists.

One spreadsheet that I look at most weeks is 80 columns wide and 16,000 rows long. That’s 1.3 million pieces of information.

I’ve noticed that some people really love to delve deeply into these massive matrices of information. They are looking for insights to guide their thoughts. I can be like that.

There’s another set of people who go beyond using spreadsheets for analysis and understanding, they love to use the spreadsheet as their check-list/task-list of choice. They start at the top of a long list and work their way down. The driving force seems to be to get to the bottom of the list, ticking things off as they go. The ticking appears to motivate them. This way of working baffles me, not because it’s wrong, but because I don’t understand the motivation. I don’t work like that. Any task-list that has more than 5 or 6 things on it makes my eyes glaze over and results in less action, not more. A long list is just not a motivator, if anything it’s a demotivator.

Other people look at any spreadsheet and their eyes glaze over before they’ve even started. Anything bigger than a quadrant view and they are lost.  They are constantly battling with the previous group trying to work out what it is they are supposed to be doing – “what is today’s focus”. The kings and queens of the check-list are normally in charge of the list. The quadrant lovers sit in progress meetings with the spreadsheet fanatics and roll their eyes as they are subjected to a line-by-line-by-line review of the list.

I don’t think any of these groups are right, or wrong, they are just different. What surprises me is the belief that going through a long list is, in some way, progress. The opposite of that argument is that the people who want it simple are, in their own way, wrong.

Speaking as someone who hates being a slave to a list, I marvel at the people who make a huge amount of progress that way. I need to focus on a much smaller set of things and do those. I don’t think spreadsheet.

Are you picturing "The Millennials" correctly?

When I search Google Images for “millennials” these are the first five pictures that are shown to me**:

These images are typical of the images that Google gives.

Look at the faces in these images and ask yourself this question: How old are these people?

I’ll be a more specific: Are any of these people over 25? Anyone over 30? Anyone below the age of 20?

The Millennial generation were born between 1977 and 1997, as such they are aged between 39 and 19.

All of the pictures above seek to be representative of race, creed and sex but none of them (in my view) represents the breadth of age that the Millennial generation covers.

If these faces are what you picture when you think of the Millennial generation then you are missing most of the generation.

  • You are missing the faces of married people, and divorced people.
  • You are missing the faces of people who have worked for the same employer for 20 years.
  • You are missing the faces of home owners.
  • You are missing the faces of people with teenage children. Some of whom will themselves be millennials.

If we are going to generalise we need to make sure that we do it in a way that is reasonably representative.

** I’d expect your images to be different because Google delivers different results to different people.