“Plans are useful in the sense that they’re proof that planning has taken place. The planning process forces people to think through the right issues. But as for the plans themselves, they just don’t work on the battle field.”
Chip and Dan Heath
“Plans are useful in the sense that they’re proof that planning has taken place. The planning process forces people to think through the right issues. But as for the plans themselves, they just don’t work on the battle field.”
Chip and Dan Heath