Blog Succeed where Newsletters Fail

Water

This is purely a personal perception which I have not had chance to investigate too much but it’s a view that may resonate with others.

I work for an organisation that has not yet embraced blogs internally, but does do quite a lot with newsletters. I rarely read these newsletters, and I know that others are similar. I take in far more information through blogs that I ever do through newsletters. So why is that?

Some of it, I am sure, is related to to a lack of concentration of my behalf. I have become the ultimate skim reader. If the title or the context don’t make we want to read – I won’t. Skim reading newsletters is not easy. They are normally created in a form that assumes that they will be printed off, this doesn’t facilitate skim reading. I tend to skim read because most of the time I don’t need to know a piece of information, it’s more important for me to know it exists and that I can get hold of it quickly. That’s where blogs have a huge advantage. In my reader I can see that thousands of bits of information exist, when I need them I can go and get them. I know that the information exists because I have skim read through. If something new and pertinent comes up I’ll read it there and then but normally I’m in skimming mode. Why should I waste my time reading something in detail?

Another reason is similar to this one, but subtly different. An individual blogs tend to deal (if they are done right) with a single subject. Newsletters tend to deal with a multitude of things. Finding the quality in all of the words is very difficult (and boring).

The final reason (for me) is that there is a sense of control with blogs which corporate newsletters don’t have. I have configured my reader to go and get information from this particular source, I am in control. Compare that to my normal attitude to newsletters – “oh no, what have communications set me now”. The ownership is completely different. Yes I know these communications people are trying to do me a favour, but it doesn’t feel like it.

So give me a feed any day, don’t bother sending me a newsletter, and definitely don’t give me another repository to look in.

Count Your Blessings #24 – Getting Comments Back

Lily

One of the nice things about being a bit of an unknown on the Internet is that I can leave the comments on this blog wide open and allow anyone to comment. I get comments in all sorts of ways outside the blog comments as well. Sometimes people I know actually talk to me, but I also get comments coming through on email, IM and on flickr. It’s great to receive your comments; thank-you for making the effort. It means a lot to me that people actually read what I write and that the meager offering mean something to them.

The main purpose of this blog is to allow people to connect with the things that I regard as important and worthwhile. We live in a society that tries to rubbish and degrade everything and I wanted to be one of the people that stood against that attitude. I’m not trying to be an ego-maniac I’m just trying to put out there what I have been given.

Bless you for your contributions and comments, they really brighten my day.

Count Your Blessings #23 – Having a Purpose

North Berwick at Sunset

(I hope no-one thinks I am writing these items in order of their priority in my life because it would give you a really false view of the things that I regard as import. I write them when I feel the muse coming to write about a particular topic.)

“What is the purpose of my life?” It’s a really important question. It doesn’t always manifest itself in those exact words, but the root issue is the same. It’s a question that people ask at different times of their life. I was 17 when I first asked the question but for most people they seem to reach the question when they are in their 30’s. It creep up on people and no-one tells them that they are going to face it sooner or later. Even if someone did tell you that it was coming, I am not sure that anyone would face the question before it arrived.

When we are young we can barely see beyond the next big event in our lives. Even if that big event is only the next weekend, or the activity we are going to do that evening.

As we move into teenage life our time-frame broadens a bit, but not that far. We might be able to think as far as passing a qualification, but the thought of anything as grand as marriage and children is well beyond most teenagers. Most teenagers I know are looking as far as passing their driving test.

Most people go through radical changes in their twenties; they may get married; they may get a qualification; they may have children; they may get a job; they may buy a house. All of this activity leaves little time to think about the purpose of life, that’s for old people.

Through all of this a few realise that there is more to life; they seek a purpose and some even find it.

It is not until people reach their thirties that many of them start asking the question ‘why?’. Why did I bother? Why did that happen? Why didn’t that happen? Many people don’t even reach the question in their thirties but certainly many of the people I know do.

In the Bible there was someone who decided that they would try every part of life in order to find it’s meaning. He came to this conclusion:

“I was a wise teacher with much understanding, and I collected a number of proverbs that I had carefully studied. Then I tried to explain these things in the best and most accurate way. Words of wisdom are like the stick a farmer uses to make animals move. These sayings come from God, our only shepherd, and they are like nails that fasten things together. My child, I warn you to stay away from any teachings except these. There is no end to books, and too much study will wear you out.

Everything you were taught can be put into a few words: 

Respect and obey God! This is what life is all about.

God will judge everything we do, even what is done in secret, whether good or bad. “

I regarded it as a blessing is that I found the purpose of my life when I was 17. I did quite a bit of living before that point and I came to a place where I knew that none of the living was worth anything. It was at that time that I had a personal encounter with God. I don’t have the words to explain how that felt or even the mechanics of what happened; I just know that I met with God. From that point on I have known that the purpose of my life is to be an apprentice of God; to ‘respect and obey’ Him. The rest of my life has been framed within that single purpose.

The reason I write this blog is framed within that purpose.

The way that I am a father and husband is framed within that purpose.

The type of employee that I am is framed within that purpose.

My leisure time is framed within that purpose.

This purpose is the ultimate purpose upon which all other worthwhile purposes are built. I’m not talking here about a cause to champion or an aim to fulfill, I’m talking about a relationship between me and God.

Count Your Blessings #22 – Sport (but not to serious)

Jonathan

England & Wales win the Ashes and the country goes wild; but in a very British way.

I go out to play tennis and win a game on my very flaky serve and I am ecstatic.

I am so privileged to be able to participate in sports as a leisure activity. There are so many people in this world of ours who have got far more basic things to think about, like where to find clean water. Being in the very  privileged position of having enough I can choose how I use my leisure time, and one of the things that I love to do is to play sport.

I’m not one of these sport junkies who has to get their fix of whatever sport is on. I enjoy my sport, but it’s not really a huge part of my life. One of the main reasons it’s not that dominant is because I’m not actually very good at it. There are four of us who try to play tennis every week, and have done for years. I am easily the weakest of the players, but that doesn’t stop me enjoying it. On a purely rational level I’m not sure why.

Playing sport is part of exploring the fullness of life. As well helping me physically it also exercises the mind and the spirit.

Why does a ball travel like that when I hit it like this; and why when I try it like this does it not do that?

Why does my serve go so much better when I’m not thinking about it. I sometimes sing a song in my head to stop me thinking too much?

Why do I feel refreshed from an our on a tennis court when 30 mins in a gym tires me out?

I suppose it’s about self-discovery.

What do you do in a dull teleconference?

Jonathan

Like many people these days I spend a lot of time on teleconferences these days. The thing with teleconferences is that the level of involvement can often be very low. You need to be sitting listening and adding value when required, but the involvement can often be low enough to enable you to do another activity. There is something about teleconferences which make them particularly poor at time keeping (perhaps it’s because we are all doing something else as well).

You can’t do something requiring a lot of thought, ideally it is something you can leave and come back to with ease. There are, therefore, a number of things that I find myself doing while on a teleconference.

One of the things that I do is to browse flickr pictures in the groups that I am interested in. I particularly like to look through sunsets and sunrises, or UK pictures.

It’s also a good time to catch up on feeds that don;t really need reading. It’s surprising how many of these there are. There are loads of feeds where it’s sufficient to know that it exists, a prime example of this is the Microsoft Download feed. I don’t get an RRS feed for news because there is too much of it, so I also spend some time looking at the BBC News site.

Every now and again someone will send me a silly game to play. My attention span for these things is not very high. The latest one pokes a bit of fun at Steve Ballmer and his (reportedly) throwing a chair at news of one of his employees leaving to join Google. I can’t do games like the Pit Stop Game because that requires my attention, and part of my brain is still listening to the teleconference.

I have, from time to time, also used the time to sort through my task list.

The other thing I do is to write blogs.

I have considered whether it would be possible to do some exercise while sat listening but concluded that it would be difficult to sound calm and convincing while riding an exercise bike.

The question I am not particularly clear on is whether this actually adds to or removes from my productivity.

Count Your Blessings #21 – Meeting Interesting People

Fringe Dancer

I find that I am schizophrenia in many different aspects of my life. There are things which I know I enjoy, but I don’t do them. I enjoy a trip to the gym; but struggle to get myself motivated. I enjoy turning the television off and reading a book; but don’t do it very often. I really enjoy meeting new people; but I worry about it and avoid doing it. I think that this particular worry is really a fear of what people will think about me. It’s an irrational fear that has been there for for a very long time. I’m actually writing this in a room full of people, but I wouldn’t dream of talking to any of them so I’ve got my headphones on looking industrious.

Even though I worry about it, meeting interesting people – which for me, is most people – is a blessing.

There are billions of people on this planet, and they all look different. But looking different is only the surface of the differences. These people all think differently. They all eat differently. They all have a different heritage. Each of these and the numerous other differences aren’t small incremental nuances they are deep and they are profound.

On a person-to-person level I have rarely come across someone who didn’t interest me in some way.

One year Sue, Jonathan, Emily and I went to Florida on holiday, and to visit my brother’s family. On the way back we were sat in the airport opposite another British family. This family fascinated me. There was Mum, Dad and two teenage children. These people had been on holiday, the same as us, but they had obviously had a completely different experience to us. We were chilled; they were anything but chilled. The teenage son didn’t even need to say a word for his mother to chew his ears off; “don’t you start”. Once the mother had said her piece the father would have a go and then the father and the mother would have a go at each other. What needs to happen for family communications to get that bad. It’s a mystery, to me anyway.

It wasn’t until I was an adult that I realised that things that I found dull and boring actually enlivened others. My job is predominantly project based, start, execute, complete, get out. I have a work colleague whose job it is to keep things running once I have been in and done my stuff. He didn’t choose this job because he wasn’t good enough at the project stuff, he chose it because he is good at it. It’s the thing that gets him going in a morning. If you asked me to do that job I would be bored in less than a week, he does it with a passion. I have known him for a long time and I still can’t get my head around it, it’s a mystery to me. It’s the mystery that is the thing that makes him so interesting.

This summer I sat and listened to a man who had been lead by God to do some amazing things. He wasn’t a particularly good presenter, but his passion and his heart shone through. That passion and that heart reached across a tent of thousands and entered my chest and struck right into my heart. It’s a mystery how someone’s heart and spirit shines through. He could probably have talked about his cat and I would still have communicated his heart.

At our church we meet regularly in small groups where we discuss different aspects of our faith and it’s impact on our lives. Sometimes one of the quieter members of the group will spark into life and go for it. There heart for the particular topic will spill over the top of their shyness and they will reveal a fascinating insight into their relationship with Jesus. A relationship which is personal to them. The thing that is a mystery to me is the thing that lights the fuse. It is often something that you wouldn’t associate with the individual at all. That regular interaction with that small group of individuals enlightens my own existence and experience in a way that only the interaction of people with people can do.

Count Your Blessings #20 – Having Enough

Castle Howard

This blog is written primarily to myself – listen to yourself Graham.

I have enough material wealth – there is absolutely no question about that. I have more than enough personal wealth actually, yet my action and many of my thoughts struggle with that concept. I am, therefore, writing this blog to remind myself of that fact.

There is never any question as to whether or not the Chastney family can afford to eat each day; there is often a question as to whether we will eat too much.

There is never any question as to whether or not we will have somewhere warm and cozy to sleep at night. We have a beautiful house, which is dry and warm with beds that wrap us up and make us feel safe. Sometimes we choose to sleep in a tent; but that’s our choice.

There isn’t even a question, normally, whether we can afford to do something that we really want to do. We can normally afford it and normally we do it.

We can afford to go to the cinema, the theatre, on holiday, visit friends, go out for meals. We can afford to run two cars. We can afford electricity. We can afford fresh water. We can afford insurance for all of the things which we have. We can even afford to insure ourselves. I’m not worrying too much about my financial future in old age, because my pension provision is very good thank you. In short – I have enough, we have enough, we have more than enough.

Unfortunately “I have enough” is a logical statement that I can make but it’s not one that gets through to my inner thoughts or inner spirit. I have spent most of my life struggling to get to my current financial position, and now I have got here I am struggling to turn off the urge to earn more in order to get more. This is of course a curse. It’s a double edged curse. On one side of the curse there is the urge to get more money. In order to fulfill this urge I need to work ever longer and harder, a strive to get into good positions at work. On the other side is the urge to get more things which don’t satisfy, actually the more you have the less they satisfy. It’s a deep seated curse which only the few manage to escape from. I’m not sure I could ever fully escape but I am determined to get it into a much clearer perspective.

How am I planning to deal with the curse? Well there are already a couple of things that I am doing. One, of course, is to make it public that I have enough, and that’s the purpose of this particular muse. The other is to get intentional about giving more money away. Giving money away is a great way of realising that other people can get so much more value out of it than I can.

We have sponsored a child in Africa for a long time; a boy who is sponsored in Jonathan’s name. We have recently started sponsoring a girl too; who is sponsored in Emily’s name. For a terrifyingly small amount of money those two children get so much more value than we would. The way that Emily has connected with this concept has been amazing. Even though all we have is a picture of this girl, Emily has identified with her and her situation in a remarkable way. We also give away to other things – but that’s between us and God. My intention is to keep down that track, giving it away has to be a good way of keeping the curse under control.

I’m trying to decide what else I should do, there are a couple of ideas but they haven’t quite crystallised yet.

It is a real blessing to have enough. It’s a curse not to realise it.

The real question at the back of all of this is the question of priorities. Is it important that I have more things? Is it important that I have more money? Jesus had some things to say about this:

“Don’t hoard treasure down here where it gets eaten by moths and corroded by rust or–worse!-stolen by burglars. Stockpile treasure in heaven, where it’s safe from moth and rust and burglars. It’s obvious, isn’t it? The place where your treasure is, is the place you will most want to be, and end up being.”


Matthew 6

Solution Architecture – Being One Step Away

Volume

One of the things I find challenging as a Solution Architect who delivers solutions to tens of thousands of users is that you know that they don’t understand what it is that you are trying to achieve, the constraints that you were working under, or the things that you had to go through to get there.

Today I was sat in a plane travelling to one of my customers sites and behind me were two individuals who had been given a new laptop as part of one of my projects. They were talking about their experience which on the whole was OK; but then the issue started coming out. There primary issue was with an application that they both used and had errors. In client refresh projects it’s always the applications which are the major problem. It doesn’t matter how much testing you do there is absolutely no way of testing all of the functions and combinations, so you always have problems. But then came the comment which demonstrated the lack of understanding which is my problem – “You would have thought that a professional organisation like that could deliver applications that worked”.

I wanted to jump up out of my chair and go and sit between them and explain the multi-tiered testing process that their application would have been through. I wanted to explain how their own organisation would have defined an application owner who should have thoroughly tested the functions of the application that they use. I wanted to explain that the main reason for application problems were security settings that were necessary to project their environment and to maintain their accreditation regime.

Being a reserved and polite British person I sat where I was and said nothing. Perhaps I should have given these two gentlemen some of my time and then they could have become advocates for the project in the rest of the business. But I didn’t. Instead I sat there and pondered the whole issue of complicated projects and our inability to communicate to people in a way that they understand that IT never delivers a perfect solution and that we would do our best to assist them. I also considered the ever increasing complexity in the infrastructure caused by more and more applications being deployed. I even considered how much the Internet revolution had so far failed to reduce that complexity for even the simplest task.

But then the plane landed and I decided that I would write something down and conclude with these words “you can please some of the people some of the time; you can never please all of the people all of the time”. My personal challenge is to get to the point where I am comfortable that I did all that I could to deliver the best that I could. It’s also about time people started to understand that they are really pioneers in the IT industry and pioneers need a sense of adventure – which allows for failure.

Count Your Blessings #19 – Silly Days Out

Sue and I have some really great friends, people who we share the most amazing memories with. As a bunch of friends we do sophisticated things together; going to the theatre and having quiet days.

Yesterday we had a day of silliness. We could have been sophisticated, but it was great to be silly. For me ‘silly’ days are those days when you sit back and you list the activities that you did and you say ‘we did what?’.

Yesterday’s day of silliness was spent in Southport. Don’t get me wrong here, I’m not saying that Southport is silly, just that we did silly things.

We started at the Botanic Gardens which are nice and pretty. Straight away the silliness set in. We hired rowing boats and rowed our way around the lake/pond/green and slimy patch of water. There are only two children in this group, the rest of us a decidedly middle-aged or definitely moving that way. But we are only middle-aged on the outside.

I have to admit that it took me a little while to get going, but once I let myself relax I was off.

After the rowing the park had even more delights. Next up, the crazy golf and from there onto the little ‘train thing’ that gives you a tour of the park (It’s really more like an old peoples buggy with a few trailers behind it). Jonathan sat there all embarrassed because one of his teachers also sat on the train. I don’t think we did anything to ease his embarrassment as we waved at every passer by (and there were lots of them).

From the Botanical Gardens we went into Southport proper, parking on the beach. Walking into town along the pier we cheered at the kids in the skater park doing their acrobatics. Some were a little coy, but most loved all the attention.

The fun wasn’t finished there though, the Jet Boat was next. Everyone in front of us had looked very calm and collected as they left the boat, we decided to bit a little less reserved about it and cheered all the way around the 2 minute course. Apparently the driver enjoyed the fact that we were enjoying it and gave us a little longer than anyone who had gone before us. Emily shouted so much that her mouth dried out and she couldn’t talk at the end.

We finished our time in Southport being the last people sat outside Costa, with the staff tiding up around us. It almost got to the point where there was one table in the middle of the street with us sat around it.

It was a great fun. I’d like to be able to say that it was like being a child again, but we never did things like that as children (not that I remember anyway).

Sometimes we can focus too much on being sophisticated, on doing things that have a purpose. Some times it’s best to do something with absolutely no purpose other than to have fun. As a Christian it is easy for me to look at the world around and to see all that needs to be done; but I firmly believe that God loves his children to enjoy life in all it’s fullness. For me days of silly fun are part of that fullness. Silly days with specials friends makes that experience so much richer.

I believe that God had a hand in creating the world we dwell in and I believe that His hand didn’t just bring form and function but also a bit of fun. As I look at creation I marvel at the strangeness and diversity of it all but I also  think that some of it looks like it has been created the way it is as a bit of fun. Sometimes that fun is just a little silly. The Hammerhead Shark may be a born killer – but it definitely looks silly.

Count Your Blessings #18 – Waves

Quiberon

I have always been fascinated by going to the seaside and experiencing waves. I say experiencing because you don’t watch waves you experience them. Even if I am not in the sea every one of my senses is influenced by the constant pulse of the waves.

  • My eyes are drawn into their rhythm
  • My ears are soothed by their tempo
  • I feel the moist air and spray
  • I taste the salt
  • I smell the rich sea aroma

There is no escaping the presence of the wave, but yet it doesn’t assault me. It doesn’t come up and howl it’s presence. Even in the biggest storm the wave may shout, but still it is somehow strangely natural and in keeping.

Wave are remarkable. Each wave is unique; each resounding whoosh is different to every one before it and every one after it; it’s height is different; where it breaks is different; each one draws back at a different pace. Every minute of every day they drum onto millions of miles of shore and yet they are matchless.

Joshua and EmilyEach of us recognises the sound of a real wave. We were told as children that the sound in the shell was the sound of the wave; but none of us were really fooled. People have tried to synthesis the sound; but we all recognise these imitations. I have a CD of classical music with wave sounds in the background; but it’s not the same.

Some of my fondest and most vivid memories are animated by the presence of waves.

As a child walking along the front (as we call it) at Hornsea in a storm I decided that I wanted to get closer to the waves. So without my parents watching a snook down one of the paths leading to the sea from the sea wall. Closer and closer a crept towards the waves. And then, without warning, one of the waves decided to come and say hello. It engulfed me. I was drenched. My mum was shouting, screaming even. I was fine, I had lived my adventure and survived.

A few summers ago we went to Florida as a family; my brother and his family were living out there. They were living in Cocoa Beach and we would have happily spent every day in the waves. We bought body-boards and spent hours trying to master those waves. Some times those waves lifted us up and dumped us onto the beach; on other times they would break on top of us. You can’t master a wave, you can only allow it to come and treat you to a ride.

Last summer we went to Quiberon in Brittany while staying with Andrew and Katharine.  What a fabulous day. Fabulous waves that we spent all day enjoying. We were tossed and tumbled and lifted off our feet and we loved it.

North Berwick at SunsetJust this weekend we had a barbecue on the beach at North Berwick with friends. We listened to the waves as the sun set in magnificent colours or purple, red, orange and gold. But those waves weren’t intimidated by the grandness of it all, they just continued in their cadence and in so doing amplified the whole experience.

The waves also remind me of Jesus and His power over them, His ability to still them. We stand before the wave and dance to its tune; but not Jesus.

And to finish, a poem:

I thought of you and how you love this beauty,
And walking up the long beach all alone
I heard the waves breaking in measured thunder
As you and I once heard their monotone.

Around me were the echoing dunes, beyond me
The cold and sparkling silver of the sea —
We two will pass through death and ages lengthen
Before you hear that sound again with me.

Sara Teadale

Count Your Blessings #17 – Friends Who Live Away

Daisy

This weekend Sue, Jonathan, Emily and I are visiting friends in Edinburgh.

There is something very special about having friends who live away. I don’t mean that it’s nice that they don’t live too close. It would be fabulous to have these particular friends much closer. What I mean is that it’s great to get away from the day-to-day grind of living your normal life and go and visit someone you know cares about you.

When friends live away you can get in your car and leave all of the day-to-day niggles behind, they don’t have to come with you if you don’t want them too. If you do, however,  decide to take them with you friends who live away from you often have a completely different way of looking at those niggles. So often, in my experience, that different perspective has been the thing that has stopped the niggle being a niggle and started it on the road to becoming something that is getting resolved.

I do have to confess, though, that I am terrible at keeping those kind of relationships going. Sue it brilliant at it. She’s the one who makes phones call, remembers birthdays, sends Christmas cards. Thank you special lady.

Count Your Blessings #16 – Going Wow

Sky

Wow: Used to express wonder, amazement, or great pleasure.

I went to the cinema last night with some friends. Sue is away at a Crusader camp with Jonathan and Emily. Sue has gone as an emergency cook (they were short of one) and the kids have gone along for the fun (and they are having a lot of it)

Anyway, Dave, Bob and Nina decided to take me out to the cinema to see Crash (2005).

Wow, what a film.

It starts with this line “It’s the sense of touch. I think we miss that touch so much that we crash into each other just so we can feel something.” and then off it goes. It twists and it turns all over the place. Some films have one or two story lines layered on top of each other. This film has loads and loads of layers. People crash into each other all over the place, but not car-to-car, this is all person-to-person, life-to-life, culture-to-culture, pain-to-pain and joy-to-joy. If that doesn’t make any sense, then you’ll have to go and see the film.

I can’t say I got some deep meaningful understanding from the film; it definitely challenged me about my attitudes to race. But, wow, what a film. The film ends with a man enjoying the falling snow; I had been so consumed by the film that when it became time to leave I actually looked for my coat and jumper before realising that it was still summer outside.

I love to be amazed and to go wow. Being a reserved English type I don’t spend my whole life going wow at every blade of grass. It takes something special to get a wow from me, and yet, I love it when I do. I love it that something can sneak up on me and amaze me. I love it that after 37 years I haven’t seen it all, I haven’t experienced it all. I love knowing that there is so much more to experience and so much more out there that could make me go wow.

From time to time in my life a sense God talking to me, touching my soul. Every time that happens I go wow. But this wow is different to all other wows. This wow goes much, much deeper than any other wow. That type of wow is a blessing that my meager words could never even begin to describe.

(If you don’t like swearing don’t go and see this film because there is lots of it. For me the swearing was all in context. I hate films that just swear for no apparent reason)