Count Your Blessings #57 – Big Ben Chimes

Skiing in Bansko, Bulgaria

At 6 o’clock last night while driving home from a conference last night I was well and truly into a routine. I have BBC Radio 4 on and waiting for the 6 O’Clock News to start, and then it happened.

I have heard it a thousand times before.

It’s always the same.

It isn’t even that remarkable.

The news started in the same way as it always has, and hopefully always will. It started with the chiming of Big Ben.

The chime is one of the few things I miss about the evening commute, perhaps that’s why I like it, because it does symbolise the evening commute. But I think that it’s perhaps more than that. It also symbolises that the world has survived through another day. It’s reassuringly dependable.

Architecture Insight Day 2 Session 4: Virtualisation Architectures

I bit to technical as a session or n architecture conference. Think we should have talked more about how we see each of the virtualisation architectures answering the infrastructure questions. We seem to be gaining more and more tools to answer more and more problems but we aren’t actually sure how the tools link to the questions.

Architecture Insight Day 2 Session 3: Enterprise Architectures

Um, very interesting session with loads of thoughts about using different techniques and frameworks and were they may fit in terms of the overall architecture landscape.

Architecture as a business function though, not as an IT function.

Architecture Insight Day 2 Session #1: Enabling Business Flexibility

As with my other posts these are just some thoughts.

Flexibility comes from having modules/systems/solution that have a limited set of dependencies. Where there are dependencies they are abstracted and well understood.

One of the huge challenges that face infrastructures is that the number of dependencies is increasing all the time. It’s one thing to talk about this issue in the application space, it’s another to talk about it down into the infrastructure. The challenge is that the infrastructure is probably changing more frequently that the applications in most businesses.

Do we have strategies for correctly sized components in the infrastructure.

 

Architecture Insight Conference Session #4: Parallels with the Victorian Engineers

The premise for this session is that as architects we are building the infrastructure for the information revolution that the generations that follow us will have to live with. This is in much the same way as we are dealing with the consequences of the decisions  made by the Victorian engineers.

Good fun abstracting Victorian technology innovations and IT innovations to create a parallel – parallels that are a bit too close for comfort sometimes.

Nice session to end the day with, a session to make you think about the long-term rather than all of the short-term pressures we face every day.

One of the examples that really made sense to me was a parallel of the Tay Bridge Disaster. Basically the design was poor because they guessed a lot of things and didn’t do the maths. The build was poor and didn’t even follow the design and the maintenance was poor. Nothing like IT projects then .

 

Architecture Insight Conference Session #3: Microsoft Solutions Framework

Interesting session with some key thoughts about projects and teams.

Main point for me was the highlight of the role given to ‘End User Experience’. It’s something myself and Steve Richards have been talking about for a while. Nice to see it coming through so strongly in other people’s thinking.

The post-lunch sleep effect was very strong though.

Architecture Insight Conference Session #2: Managing Identity in a Heterogeneous Environment

Met up with Owen Simpson in the break.

We are going to be looking at some of the concepts developed by Kim Cameron.

It’s Steve Plank. Steve’ s a good presenter so this should be good.

Some thoughts:

7 Laws of Identity:

  • User control and consent – the end-user control is key.
  • Minimal disclosure for a constrained use – people only get what they need to answer their question.
  • Justifiable parties
  • Directed identity – identity shouldn’t be broadcast, it needs to be requested in a direct way.
  • Pluralism of operators and technology – they all need to work together.
  • Human integration – the end-user experience is key.
  • Consistent experience across contexts – the end-user experience is key.

Sometimes in IT you look at things and know they are wrong, later on someone explains to you why they were wrong. This list really helps me to see why a number of identity initiatives have failed. Hopefully it will also help people to build successful ones.

Architecture Insight Conference Session #1: Infrastructure Modelling

This session is looking at the Service Definition Model initiative that Microsoft have been working on and starting to bring to fruition in Longhorn Server.

The Service Definition Model describes a services. Once described, this description can be applied to a server via the Longhorn role configuration infrastructure. These descriptions are also made available to MOM and SMS to finish off the story.

In conceptual terms it looks like Microsoft are finally finishing off the Windows Infrastructure configuration, management and monitoring story and moving towards towards dynamic systems.

Given that they are doing this in the infrastructure are others going to be able to compete? Will all of that expenditure in management frameworks look like a wasted investment?

Count Your Blessings #56 – Sharing

Melting Snow

When I started this series I thought it would start running out of interest quite quickly, not because there wasn’t things to be grateful for but that each topic would get more and more cryptic. But then I had this idea about sharing and was surprised that I hadn’t already written something, amazing, 55 posts and not one about sharing.

Sharing is a sub-topic in many of my posts, but it’s never been the headline.

I often start with a dictionary definition of the thing I’m talking about, so as not to disappoint:

sharing

adj 1: sharing equally with another or others 2: unselfishly willing to share with others; “a warm and sharing friend” n 1: having in common; “the sharing of electrons creates molecules” 2: using or enjoying something jointly with others 3: sharing thoughts and feelings 4: a distribution in shares

There are so many parts of this that I love. I love the words “equally” and “unselfishly”.

As humans we are wired to interact with each other. Much of our art and most of our music is focussed on these interactions. But these interactions only truly work when they are true interactions when people share “thoughts and feelings” and they “enjoy something jointly with others”.

One of the most repeated jokes on the Internet goes something like this:

A young man saw an elderly couple sitting down to lunch at McDonald’s. He noticed that they had ordered one meal, and an extra drink cup. As he watched, the gentleman carefully divided the hamburger in half, then counted out the fries, one for him, one for her, until each had half of them. Then he poured half of the soft drink into the extra cup and set that in front of his wife. The old man then began to eat, and his wife sat watching, with her hands folded in her lap.

The young man decided to ask if they would allow him to purchase another meal for them so that they didn’t have to split theirs.

The old gentleman said, “Oh no. We’ve been married 50 years, and everything has always been and will always be shared, 50/50.”

The young man then asked the wife if she was going to eat, and she replied, “It’s his turn with the teeth.”

Why does this work? The main reason is because we here about the old couple and immediately something inside warms to the way that they are so bonded together that they share everything.

One of my favourite books in the Bible has always been the book of Ecclesiastes , it’s probably the book I quote from the most. Ecclesiastes is the journal of a man who decides that he is going to take in life and experience it all. He is determined not to rule anything out-of-bounds. He is determined to live completely out of the box. He tries all the pleasures that life has to give; he build great riches; he works and strives; be gains great wisdom. Right in the middle of talking about toil and work he says this:

“I turned my head and saw yet another wisp of smoke on its way to nothingness: a solitary person, completely alone–no children, no family, no friends–yet working obsessively late into the night, compulsively greedy for more and more, never bothering to ask, “Why am I working like a dog, never having any fun? And who cares?” More smoke. A bad business.

It’s better to have a partner than go it alone. Share the work, share the wealth.

And if one falls down, the other helps, but if there’s no one to help, tough!

Two in a bed warm each other. Alone, you shiver all night.

By yourself you’re unprotected. With a friend you can face the worst.

Can you round up a third? A three-stranded rope isn’t easily snapped.”

Ecclesiastes 4:7–12

How many people in our current culture does the first part describe “completely alone–no children, no family, no friends–yet working obsessively late into the night”.  Did you know that divorced people are better paid than married people because they tend to work obsessively, but the writer from Ecclesiastes says that it’s a “way to nothingness”.

The contrast is stark – greed or sharing, getting or partnering.

Avoid nothingness practice sharing.

The other day someone pointed out to me how privileged I am when it comes to sharing. They did this by pointing out how many people I have who I could call upon to help me in a time of need; people who are willing to share what they have with me and my family.

On Saturday Sue was at a Ladies Conference all day. Ladies Conferences are one of those things that men are intrigued by, but would never dare to venture into. They are a bit like Toddler groups. Sue used to run one and I called in a couple of times, since then I have had a huge amount of respect for men who are house-husbands and go to these things every week. Imagine sitting there in that alien culture as an outsider, because I don’t think men can ever truly be members of the female culture.

Sorry, just went off on a sidetrack there, anyway Sue was away for the day so I phoned up my very good friend Dave and we decided to spend some time together and go and enjoy the Lakes for the day. We shared the day. It was great. Emily joined us, but Jonathan was off sharing the day with the a few of his friends. For a brief time we shared time, we shared the same air, we shared our opinions, we shared our feelings, we shared our lives.

How did I get to be in the privileged position? There are two answers to that. The first answer is common to everyone. Everyone who shares has people who will share with them; it’s the way it works. The second part of the answer is that I am a member of an extended family, I’m not talking here about my blood family, but about my church family. No member of Sue’s or my blood family live locally, but we still have our church family around us and we thank God for them.

Common Sense: "Something is usable if it behaves exactly as expected"

Grandad makes a snow angel

Steve comments on and points to an article by Joel Spolsky.

In summary “Something is usable if it behaves exactly as expected”

It links to my pieces on Intuitive Software and Common Sense.  You’ll also notice that this issue appears in my post on Outlook and Notes and specifically why people struggle with the Notes client.

Notes definitely does not fit into the category of software that “behave exactly as expected” – when I double-click an attachment I want it to “Open” as an example (but apparently that’s fixed in the latest version).

But don’t get me wrong Notes is only one of many pieces of software that don’t work how I expect them to.

Why do people only use 10% of the capabilities of a piece of software – because it’s because they can’t find the other 90% .

Michael Sampson: C'mon IBM

Don't you dare press Escape!!!

Michael Sampon has an interesting post today on IBM’s place in the market and Notes/Domino – “IBM Needs to Get the Gloves Off”.

I agree wholeheartedly with everything that is said, but it actually demonstrates the IBM problem.

Michael makes a number of statements and asks a few questions. Let’s start with “Is Quickplace good enough and flexible enough to take on SharePoint?” That’s an interesting question because the problem with that question is that IBM has at least two answer for users who might want to move to their technology away from SharePoint.

Lack of clarity is clear when you consider Michael’s request to “Enable SharePoint sites to migrate to Notes/Domino”, well actually in a the IBM portfolio Notes/Domino might not be the right answer, it depends on what they are doing with SharePoint. The answer could be Notes/Domino; it could also be QuickPlace; it could even be any one of the multitude of WebSphere components.

The conclusion is spot on: “C’mon IBM … you’ve said that you have yellow gloves and you’re willing to take the gloves off, but … I don’t see you doing it yet.”

Tags: ,,Quickplace,,

Microsoft: "People-Ready" Business Value

Why would anyone want to wear that?

Microsoft announces its marketing strategy to business for the 2006/2007 wave of products and it all comes under the banner of “People-Ready”.

Lots of comment on it today from others: Beta News, Microsoft Watch, Clive Watson. It’s been reasonably popular on technorati too.

For some time Microsoft have been using the phrase “People-Driven Process” in the collaboration space. So what is being a “People-Ready” Business about. Well apparently it’s about:

“The company’s [Microsoft’s] People-Ready vision is based on the belief that people are the ultimate drivers of a business’ success. A business that is People-Ready gives its people software tools that enable them to collaborate and work together globally, to contact and serve customers instantly, and to streamline and reinvent processes intuitively.”

From: Microsoft Announces “People-Ready” Business Vision

And Microsoft is aiming to “apply its product portfolio and provide differentiated offerings to a much broader set of customer needs in the following categories”:

  • Unified communications and collaboration. 
  • Enterprise search. 
  • The mobile work force.
  • Business intelligence.
  • Customer relationship management (CRM).
  • Infrastructure.

Which seems to me to be a list of business issues that people are constantly talking about. Whether they are all relevant to every business, I doubt.

I’ve not had chance to read all of the stuff that’s out there so I’m not in a position to talk about the technology but the marketing strikes me as both interesting and puzzling.

What does the tag line of “Inside your company is a powerful force – your people. Are they ready?” actually mean. Yes, I know these people spend millions on creating these things and that they don’t always want to answer their own question, but this one strikes me as particularly obtuse. “Are they ready?” Ready for what? Ready to go home? Ready to join a competitor? Or perhaps they really mean: Ready to do their job? Ready to work smarter?

I think the problem I have is the word “Ready”, “Ready” implies “prepared and available” and “willing”; technology can help with the “prepared and available” bit but has little at all to do with the “willing” bit. Being “willing” needs a business culture the fosters a willingness to go into action. I suppose all I am saying is everything I have said before about business process, but this time I’m going further than that into business culture.

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