Getting Around the IT Department: User Innovation

The Wall Stree Journal has an interesting article on how to get around the restrictions that the IT department places upon you “Ten Things Your IT Department Won’t Tell You“. Speaking as someone who effectively works for an IT Department I find this list, and others like it quite interesting.

If you look through this list it’s primarilly a list of 10 things that people want to do so they can keep working. These are things that people need to do, and they are willing to take risks to get them done. The IT Department is busy trying to constrain innovation, but the desire to innovate is so strong that people will take the risks to get them done.

We’ve seen this in IT lots of times before and should have worked it out by now, but we don’t seem to have done.