Sick VW Touran

First I had a sick TC1100 tablet, now I have a sick Touran – perhaps it’s something to do with items that begin with ‘T’.

Not to be outdone by JK I have a car story of my own (he used decidedly more technology than me though).

On Saturday Jonathan and I decided that we would go for a walk in the Lake District. We were too lazy to make sandwiches so we called into the local shop and bought some. On our way out of the shop I put my foot down, but the car didn’t speed up. I looked down at all the dials, but nothing looked wrong. Looking out of the rear was a different matter, there was a huge plume of smoke.

I decided to limp the car home because it’s less than half a mile, once home it was time to call on the RAC.

The guy from the RAC was great – I even got to complete the customer questionnaire on his i-mate JASJAR which was interesting from a technology perspective. From a survey perspective it was less interesting, but at least they were trying to get some feedback. The most interesting question was one on cleanliness of the attending operative. I wasn’t quite sure what to put. If he was too clean then he had obviously not been doing his job, you can’t expect someone who deals with cars on roads to look like he’s just got out of the shower.

Anyway, he could fix the car, so he towed me to the garage and gave me a lift home. Then the next piece of technology kicked in, as soon as I left the garage I got an SMS text thanking me for booking my car in with them.

The car has now been at the garage for three days and they have had to call in experts from VW to try and diagnose the fault, according to the reception lady on the service desk.

Fortunately the car is on a managed lease, so I’m driving around a relief vehicle.