The Guardian Causes a Storm with it's Article on Notes

The Guardian today: Survival of the unfittest.

Lotus Notes is used by millions of people, but almost all of them seem to hate it. How can a program be so bad, yet thrive?

Ed comments:

With a kickoff paragraph like this, you can only guess where the article is going…

He then goes on to complain about how the article was constructed and he does seem to have a point.

I’ve written previously about my opinions and others have responded.

IBM really do need to get on the front foot on the client. We’ve heard a lot over the last couple of years about the changes in the Domino infrastructure, we’ve heard a lot about Workplace, all this meant that we heard (and by this I mean listened and took in) little about the changes in the Notes client. Personally I have had numerous discussions with IBM in which I raised the issue of the users disliking the client – their response was nearly always to minimise the issue. I have left many a discussions with IBM with no answer to the question, “What are you doing for the end-user?”. Ed is starting to stand up to the mark but there are a lot of minds to change and a lot of technology to deploy.