I decided that maybe I was being a bit harsh yesterday when I said:
Today I am involved in a project where they have decide to create a collaboration space without any agreed process or even purpose. This collaboration space is delivering absolutely no value and is unlikely to get used until we give it a purpose; a process; a practice. What makes this one even worse is that the lack of process has lead to a choice of technology configuration which is sub-optimal at best, and in some instances is non-existent .
I have to admit at the point I wrote that comment I hadn’t actually read any of the supporting documentation for the collaboration space. I don’t often read this type of documentation because it is normally solely focussed on the technical steps involved in doing the things that you could do in the collaboration space, with little or no effort placed into defining how the collaboration space should be used.
In order to be completely fair I have, today, read the documentation.
I’d love to be able to say that the documentation defined a whole process and working practice that I thought was brilliant and inspired me to use the collaboration space but alas no . The documentation told me which things to lick to perform what function.
Ah well, I’ve repeated the rant above – nothing to add, nothing to take away .
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