VMWare purchases Thinstall

Assending GrassmoorOne of the challenges that Thinstall has had in the market place has been the classic small company problem. How can a small company provide assurance to large customers that it will be there in the future. Well that concern went away yesterday with its purchase by VMWare.

Most of the reporting is just restating the news release. There has been some commentary though.

Randall Kennedy of Infoworld:

Some might see the acquisition as a “tasty morsel,” a way for VMware to expand into the nascent Application Virtualization space by purchasing a smaller (20+ people at last count) player with an outsized presence in the market. I, on the other hand, see a potential “hairball” in the making.

Not surprisingly from VMware’s Warren Ponder:

For years now customers and IT visionaries have been planning their next generation desktop architectures. IT organizations have been stepping outside the traditional way of deploying desktop services and regaining the control of their desktop environments by leveraging the power and benefits of VMware virtualization technology. Where server based computing solutions such as Citrix and Terminal services have allen short, VMware VDI has been able to step in and revive the promise of server based computing and dynamic desktop environments.

Brian Madden:

The most obvious place for Thinstall in VMware’s solution stack is for use with their Windows XP and Windows Vista desktop delivery products, including their VDI solutions for server-based computing scenarios and VMware ACE for local computing scenarios. Thinstall is great here because the more apps you package with Thinstall, the less you have to build into your base Windows disk image that your desktop users will use.

From a personal perspective, VMWare is one of the few companies that could have purchased Thinstall and still given it the potential to remain within the mainstream. VMWare is a trusted middleware organisation and Thinstall would fit in as an extension to existing capabilities. If, however, Thinstall retreats into the VDI stack then it’s of limited applicability.

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The Lone Server

Blencathra from Walla CragSomeone recently spoke to me about a plan to turn off the first server I ever installed, it’s an old NT 4.0 server and has been doing a sterling job as a PDC for more years than I am going to let on.

I’m starting to get worried that they might be planning to turn me off at the same time.

I thought about my old friend  server as I watched this video:


Video: The Lone Server – extended version

I particularly liked the reference to Windows ME.

Follow along at the Windows Server Blog.

So “where do you want to go today?”

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SPAM – who needs a machine, just get the humans to do it

Jimmy lifts a carrotThis may become a bit of a rant. Apologies for that, I try to keep my posts positive but this one is really starting to get under my skin.

I have often wondered whether people should be made to pass a driving test before being allowed onto the Internet. Most countries, even the less advanced ones, have a driving test for the roads, but we let any idiot onto the Internet.

OK, I accept that the issues are different, get something wrong in a car and you may kill someone, get it wrong on the Internet and death is not a likely outcome but still the outcome isn’t a great one.

I used to only ask myself this question when I got a one of those “forward this email to 10 people and the national charity for sufferers of bad breathe will receive 2p for each recipient” email. These would nearly always be from someone who has enough intelligence to drive a car, but not enough to know that this is complete tosh.

Now I ask myself this question almost everywhere I go online. Facebook is the latest. I’ve recently received one containing these particularly offensive words:

If a chap called bum_tnoo7@hotmail.com adds u don’t accept it because its a hacker!!
Tell everyone on your list because if somebody on your list adds them u get them on your list he’ll figure out Your ID computer address, so copy and paste this message to everyone even if u don’t care for them. Do this quickly because if he hacks their email he hacks your mail too!!!

Now, anyone who knows anything about the Internet knows that this is just another hoax. Not only that but this hoax existed before Facebook was even born. You don’t have to be clever to know it’s a hoax, all you have to do is a really simple search and you’ll soon find a reputable source telling you in very clear and concise terms that it’s a hoax.

The problem with these hoaxes, of course, is how to stamp them out. Once they have been released into the wild they seem to stay forever. It’s not a machine that needs to be turned off, it’s all of the humans who need to be reprogrammed. Unfortunately humans are notoriously difficult to reprogramme. Although I see the wisdom of crowds at work all over the place, I also see the stupidity of crowds as well.

We humans are fabulous replicators, the problem is, we aren’t very intelligent replicators. Perhaps a form of test would help us to become better filters. At the beginning I said that the stakes wee different between driving and using the Internet, considering the impact of IT upon the environment perhaps the stakes are just as high.

Yesterday the news was all about how fast we were evolving – really?

IT worse than aviation for carbon emissions – nearly

Jimmy and Grandad help with the wordsAccording to a new report from an organisation called Global Action Plan the ICT sector is about to overtake the aviation industry when it comes to CO2 emissions (I hadn’t heard of them before now so I’m not vouching for their pedigree, but they look genuine).

There are more than one billion computers on the
planet, and the worldwide ICT sector is responsible
for around 2% of man made CO2 each year – a similar
figure to the global airline industry. In the UK, there are
an estimated 10 million office PCs; and ICT equipment
accounts for roughly 10% of the UK’s total electricity
consumption.

The ICT sector is growing at a faster rate than the
aviation industry. In 2006, 48% more data storage
capacity was sold than in the previous year, compared
to a 3% increase in UK air travel passengers in the same
period. The impact of the sector is starkly illustrated
through the following statistics.

  • A medium-sized server has a similar carbon footprint
    to an SUV achieving 15 miles to the gallon.
    Servers also require as much energy to cool them
    as they directly consume.
  • 1,000 PCs left on 24/7 without any power save
    settings activated will consume up to £70,000 of
    electricity per year and for every unit of electricity
    consumed, around another half unit is required to
    dissipate the heat generated.
  • If 20% of European business travel was replaced by
    teleconferencing, around 25 million tonnes of CO2
    could be saved each year.
  • In 1980 before the introduction of the PC, world office
    paper consumption averaged 70 million tonnes a year
    – by 1997 it had more than doubled to almost 150
    million tonnes.
  • In the UK, 120 billion pieces of paper are printed
    every year, the manufacture of which emits 1.5
    million tonnes of CO2 before taking into account the
    impact of the manufacture of printing equipment and
    ink and the energy consumed by printers.
  • Each year 125 million computers are taken out of
    circulation worldwide and most of these end up in
    landfill sites (a problem addressed by the introduction
    of the European WEEE directive in 2007).
  • Manufacturing one PC requires 1.7 tonnes of raw
    materials and water and consumes over 10 times its
    own weight in fossil fuels.

Some interesting headline numbers there. headline numbers tend to make me skeptical though, I’m not entirely convinced by the growth parallel in the above extract – 48% more disk storage doesn’t need 48% more power. I’ve not had chance to read the whole report though, so it may be that the headlines mask the real detail.

I’m not saying that the problem isn’t real though. Today I am looking at a solution for a customer which will have huge amounts of redundancy because the service levels are very high. All of this redundancy will be consuming power all of the time, but delivering no value other than to be ready to take the load of the active servers. It could all be in some kind of “stand-by” mode, but the technology isn’t there to allow us to do it. It’s this kind of thing that we need to start resolving. There are a lot of things we could do, but there seems to be little urgency to get it done, even though initiatives like Energy Star have been running for a very long time.

What with this, the Child Benefit CD fiasco, and other major IT project problems we need to start getting our act together before we become completely demonised in the eyes of the British public. I also think that there is a growing  problem with people of my age experiencing work related health issues from 20+ years sat in front of a screen and keyboard. It reminds me a bit of the problems we have experienced with asbestos workers and could be just as expensive to fix.

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Facebook + Twitter + Flickr + LinkedIn + Blog + RSS + Email + IM = Interesting, but a messy user experience

Where has the smell come from?I use a whole set of services these days: Facebook, Twitter, Flickr, LinkedIn, blog, email, instant messaging. I have multiple blogs, I also have multiple email accounts and multiple instant messaging accounts and I make extensive use of an RSS reader to gather information together. I really enjoy them all, that’s my personality.

There are multiple integration points between some of them, there are multiple ways that I express myself (Flickr, Facebook, blog, Twitter). There are also multiple ways that I can make and receive comment (Facebook, blog, Twitter) without including direct communications on email and IM. There are multiple ways of me being notified about these communications (email, IM, RSS).

As a technologist this is all very exciting, but as a usable system of tools for anyone else, it’s a bit of a messy user experience.

Let me give you some examples:

  • If I want to write a message to someone I can use my email, IM or Facebook.
  • I get comments on my twitterings in Twitter and on Facebook.
  • I get comments on my pictures in Flickr and on my blog and also in Facebook.
  • I get comments on my blog posts on my blog and via email and IM.
  • I can post a picture to Flickr or to Facebook, or even both. I’ll then receive comments in both.
  • If I get a comment I will be informed by email or by my RSS reader, or both depending on the system.
  • My LinkedIn contact list is different to my Facebook contact list, and my email or IM ones. I actually want the lists to have different people in them, but I don’t want to have to maintain the same information for some people in three or four different places.
  • I know a lot about which of my blog posts get read, I know a little about which of my pictures are popular on Flickr, but I  know nothing about the number of profile reads that my Facebook has receive.

I regularly want to say “don’t comment there, comment here instead”.

I have developed a way of working that allows me to push out a whole set of information and to receive a whole load more back in return. Others have developed a their own way of working, differently. Many people only see a small subset of my working, others see a more holistic view. People react in the way that is massively influenced by their viewpoint and context. If they see a picture in my blog, why shouldn’t they comment in my blog, it seems like a perfectly sensible thing to do from that viewpoint. They have no idea that I would rather they comment on my pictures in Flickr. They may well have no idea that the picture is hosted in Flickr anyway.

Having these different systems gives me lots of flexibility. This flexibility means that I will put up with the niggles. But I do think that I am getting to the point where I can’t actually add anything else in, unless I take something out.

I can’t imagine proposing this working practice to a corporate customer. I think that over time we will start to consolidate some of these different capabilities into more generic services.

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Getting Around the IT Department: User Innovation

Scorton here we comeThe Wall Stree Journal has an interesting article on how to get around the restrictions that the IT department places upon you “Ten Things Your IT Department Won’t Tell You“. Speaking as someone who effectively works for an IT Department I find this list, and others like it quite interesting.

If you look through this list it’s primarilly a list of 10 things that people want to do so they can keep working. These are things that people need to do, and they are willing to take risks to get them done. The IT Department is busy trying to constrain innovation, but the desire to innovate is so strong that people will take the risks to get them done.

We’ve seen this in IT lots of times before and should have worked it out by now, but we don’t seem to have done.

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SharePoint Building

Rain in Lancashire? Dancing in the rain.Microsoft are celebrating a new milestone for SharePoint:

Today, at Microsoft’s 2007 Financial Analyst Meeting, the company reported that its Microsoft® Office SharePoint® Server business generated revenue of more than $800 million in fiscal year 2007, due to strong demand for the enterprise- ready, integrated server capabilities of Microsoft Office SharePoint Server 2007. This represents a growth rate of more than 35 percent over fiscal year 2006.  

The SharePoint team blog also does some reminiscing:

With these great results, it’s time for a little nostalgia and some looking ahead. I have personally been working on and off the SharePoint business since 1998 – anyone remember Tahoe? When we decided to start development on SharePoint Portal Server 2001, it was a big step forward for Microsoft. We were making a big bet that collaboration, portals, content management and enterprise search would become mainstream and gain the same kind of broad acceptance that personal productivity tools such as Microsoft Office had experienced.

It looks very much like another Version 3 Microsoft product is becoming mainstream.

The interesting statistic from those on offer is this one:

“The majority of SharePoint deployments in the survey base of 300 U.S. organizations are currently enterprise-wide (61 percent), with 28 percent of the current departmental deployments expected to become enterprise-wide within the next 12 months,” according to IDC. “This is particularly the case for large organizations, where 51 percent plan to extend SharePoint to an enterprise-wide audience.”

Most deployments are enterprise-wide, but even for those that aren’t many are expected to become enterprise-wide soon. Many departmental IT projects do not have a chance of becoming enterprise services because they aren’t capable of making that transition because of capability, but more often because of flexibility. Other enterprise projects fail to make an impact on the departments because there is no pull from the organisation who is expected to use the tool. Being able to start from either end and succeed is a difficult thing to do and shows that the product is flexible, but also that people like to use it.

Having a collaborative toolset that people like to use is very powerful indeed.

Having a collaborative toolset that is flexible enough to use at the corporate or the departmental level is even more powerful.

Having a collaborative toolset that is flexible enough to change from departmental to enterprise-wide is even more powerful.

Build some momentum and you are probably unstoppable.

aideRSS: PageRank for your blog

Scorton here we comeHere’s another way to see what’s popular. aideRSS is a new service which generates a rank for each of your posts – PostRank. It then uses this information to provide filtered RSS feeds for good, great, best and top posts. These filtered feeds then allow you to filter out the drivel from someone’s site.

My posts all rank exactly the same at the moment which isn’t very helpful. I suspect that is because I’ve not written anything interesting recently; it only shows my last 10 posts. If you want to have a look it’s all here: http://www.aiderss.com/all/oak-grove.typepad.com

I’m a bit puzzled by the whole concept really, because it feels a bit like a self fulfilling prophecy. The PostRank seems to be using things like the number of comments on a particular post. If lots of people only subscribe to the “best” posts then those posts are going to stay the “best” posts because they are the only ones being commented on and the other non-”best” posts aren’t going to get a look in. They must be reckoning on enough people subscribing to the full feed that the numbers aren’t completely skewed.

The other interesting thing is that they are running it on Amazon’s EC2. So you could says that it’s a virtual start-up because they don’t even have their own infrastructure to look after.

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Is it time we stopped having “users”?

Rain in Lancashire? How are you going to get across there?Josh Bernoff writes:

The more I write and read about social media, the more frustrated I get with the term “users.”

When I started in the business twenty-mumble years ago, writing software manuals, people who used software were unusual (and had to be masochists). We spent a lot of time talking about users. The word user was helpful — it helped us to keep in mind that there was a poor slob on the other end of what we were building.

Those times are long gone. We know users are important now. Disappoint them and you lose. So why do we still have to call them “users,” which puts the emphasis on the technology they are using?

Josh’s point is that it makes us see the customers of the things that we do differently. If someone is a “user” they are somehow out of the ordinary. Ordinary people aren’t users, they are just people. Describing them as “users” dehumanizes them.

I’ve tried for a long time not to describe people as “users” not because of the reasons Josh is outlining (to change the way we see these people) but because I think it’s a demeaning term. The only other business with “users” is the illegal drugs industry and I don’t want to see any of my customers in that way.

Having said that, I find that it’s great shorthand that people understand. Not using it can make the documents that I write sound a bit politically correct. There is a real danger that using a different word just shifts the problem on to that word we already have this problem with words that describe people who are older or people with some form of disability/special need/etc. (you see my problem).

BlackBerrys and PDAs bad for work/life balance – Really !?!?!?

An early start for a long driveIt’s becoming a popular trend of reporting “BlackBerrys and PDAs bad for work/life balance“.

Is that really true?

Is the device itself actually bad for work/life balance?

Does the very presence of a Blackberry or a PDA have a negative effect on your ability to balance your time?

It’s another case of us humans abdicating our responsibility over to the machines and letting them take the blame.

It’s not the machine that is the problem – it’s our attitude to the machine!

Do I have the ability to turn my Blackberry off? Of course I do!

Do I have the ability to leave my BlackBerry at home when I go out for the day? Of course I do!

It’s a tool that I use, it’s not my master and I’m not a slave to it.

If my boss sends me an email at midnight, that’s his problem! I don’t see why I should carry my BlackBerry around just in case he does.

If I choose to go through my emails on the night before returning from holiday so that I can have an easier run in on Monday morning that’s my choice. It’s not the machine making me do it. If I blame the machine then I’m just ducking the real issue.

When I was a child I kicked a ball through a window. When I was caught I blamed the ball, but I was still the one that was punished. N-one would expect otherwise.

I know that, for many people, the need to respond to something is very strong, but we need to learn to ignore it, or to turn it off. I would be a very rich man if I had a £1 for every time someone interrupted a face-to-face meeting we were having so that they could answer the phone. But it’s still not the phones fault for ringing, it’s our fault for answering it.