Do you need a contract with your smartphone?

A number of sources have covered this story over the last few days:

My initial response on seeing the headlines was that this was some over-protective American parent who had no clue about how the real world worked (in the UK we always assume that stories like this are American). An 18-point contract? Are you mad?

Having read through the contract my opinion has completely reversed (apart from it being American, of course). This is a Mom who has thought a lot about the way that we interact with technology, the Internet, the dangers of being a teenager and the impact of all of those upon us.

If more of us followed more of these rules then many of us would be in a much better place.

Here’s the full list:

1. It is my phone. I bought it. I pay for it. I am loaning it to you. Aren’t I the greatest?

2. I will always know the password.

3. If it rings, answer it. It is a phone. Say hello, use your manners. Do not ever ignore a phone call if the screen reads “Mom” or “Dad”. Not ever.

4. Hand the phone to one of your parents promptly at 7:30pm every school night & every weekend night at 9:00pm. It will be shut off for the night and turned on again at 7:30am. If you would not make a call to someone’s land line, wherein their parents may answer first, then do not call or text. Listen to those instincts and respect other families like we would like to be respected.

5. It does not go to school with you. Have a conversation with the people you text in person. It’s a life skill. *Half days, field trips and after school activities will require special consideration.

6. If it falls into the toilet, smashes on the ground, or vanishes into thin air, you are responsible for the replacement costs or repairs. Mow a lawn, babysit, stash some birthday money. It will happen, you should be prepared.

7. Do not use this technology to lie, fool, or deceive another human being. Do not involve yourself in conversations that are hurtful to others. Be a good friend first or stay the hell out of the crossfire.

8. Do not text, email, or say anything through this device you would not say in person.

9. Do not text, email, or say anything to someone that you would not say out loud with their parents in the room. Censor yourself.

10. No porn. Search the web for information you would openly share with me. If you have a question about anything, ask a person ? preferably me or your father.

11. Turn it off, silence it, put it away in public. Especially in a restaurant, at the movies, or while speaking with another human being. You are not a rude person; do not allow the iPhone to change that.

12. Do not send or receive pictures of your private parts or anyone else’s private parts. Don’t laugh. Someday you will be tempted to do this despite your high intelligence. It is risky and could ruin your teenage/college/adult life. It is always a bad idea. Cyberspace is vast and more powerful than you. And it is hard to make anything of this magnitude disappear — including a bad reputation.

13. Don’t take a zillion pictures and videos. There is no need to document everything. Live your experiences. They will be stored in your memory for eternity.

14. Leave your phone home sometimes and feel safe and secure in that decision. It is not alive or an extension of you. Learn to live without it. Be bigger and more powerful than FOMO — fear of missing out.

15. Download music that is new or classic or different than the millions of your peers that listen to the same exact stuff. Your generation has access to music like never before in history. Take advantage of that gift. Expand your horizons.

16. Play a game with words or puzzles or brain teasers every now and then.

17. Keep your eyes up. See the world happening around you. Stare out a window. Listen to the birds. Take a walk. Talk to a stranger. Wonder without googling.

18. You will mess up. I will take away your phone. We will sit down and talk about it. We will start over again. You & I, we are always learning. I am on your team. We are in this together.

It is my hope that you can agree to these terms. Most of the lessons listed here do not just apply to the iPhone, but to life. You are growing up in a fast and ever changing world. It is exciting and enticing. Keep it simple every chance you get. Trust your powerful mind and giant heart above any machine. I love you. I hope you enjoy your awesome new iPhone. Merry Christmas!

xoxoxo

Mom

How many of these would make it into the contract you would write for yourself?

I particularly liked this one:

14. Leave your phone home sometimes and feel safe and secure in that decision. It is not alive or an extension of you. Learn to live without it. Be bigger and more powerful than FOMO — fear of missing out.

For me the the Christmas and New Year break was an opportunity for another Internet and always-on detox. It felt great to be walking around the Lake District without anything to distract me from taking in the world around me (I didn’t even have a camera as it’s at the repairers).

You might think that a contract is a bit over-the-top but I like the idea, it’s all too easy to let our standards slip over time.

The Observer: ‘I feel more fulfilled without the internet’

This weekend The Observer carried a really interesting article from Jake Davis who was banned from using the Internet because of his activities under the banner of “Internet Feds”, “Anonymous” and “LulzSec“.

If you are a reasonably regular visitor to this blog you’ll know that one of the themes that we return to quite regularly is the impact of modern technology on our brains and information addiction.

Jake has been banned from using the Internet and has been away from a keyboard for 12 months. His observations in the article are very interesting for anyone who spends a lot of their time using technology:

I’m often asked: what is life like without the net? It seems strange that humans have evolved and adapted for thousands of years without this simple connectivity, and now we in modern society struggle to comprehend existence without it. In a word, life is serene. I now find myself reading newspapers as though they weren’t ancient scrolls; entering real shops with real money in order to buy real products, and not wishing to Photoshop a cosmic being of unspeakable horror into every possible social situation. Nothing needs to be captioned or made into an elaborate joke to impress a citizenry whose every emotion is represented by a sequence of keystrokes.

It seems clear that Jake’s life was highly immersed in his Internet world and that removing the connection has allowed him to find a more serene place.

He goes on:

For it is our attention spans that have suffered the most. Our lives are compressed into short, advertisement-like bursts or “tweets”. The constant stream of drivel fills page after page, eating away at our creativity. If hashtags were rice grains, do you know how many starving families we could feed? Neither do I – I can’t Google it.

I’ve noticed this effect in my own attitudes and the attitudes of others. My ability to read for long periods has become severely impaired, and I have to make huge efforts to remove all of the distractions from around me if I’m going to focus on one particular thing.

In conclusion Jake says:

I hope, then, that others in a similar situation may decide to take a short break from the web (perhaps just for a week) and see if similar effects are found. It can’t hurt to try.

I try to make my holidays Internet free, but it’s increasingly difficult, it’s a practice I recommend to others, but see an ever-increasing number of people who find the disconnection too much to cope with.

Many years ago we recognised that using a keyboard too much and in the wrong position gave us RSI. In the UK we responded to this by implementing regular assessments of people’s workplace to try to avoid the physical problems. I wonder whether, in the future, we’ll do the same for the impact on our mental state.

Conversation, Connection, Communication, Rudeness, Isolation, Etiquette and Technology

This is probably more than one post, but all of the thoughts came at the same time and they kind of fit together so here they are as a single stream:

I have a rule, if I’m in a conversation with someone and they start to look at their mobile device or laptop I stop talking. I used to just sit there until the person came back, but after a couple of occasions where I’ve sat for a few minutes waiting for the person to come back I’ve modified my behaviour and I now leave. I give them a little while to come back, but if they have clearly left the conversation I will leave too.

Castle Stalker BayPreviously I’ve written about being In the same room, but not together when observing the interactions in my own family. At this year’s TED Sherry Turkle gave a talk on Connected, but alone? She has some very interesting, and worrying, things to say about our relationship with our devices:

Our little devices are so psychologically powerful that they don’t only change what we do, they change who we are.

She makes a much better job than I did of explaining the worry that I was expressing in my post Post 1000: Thinking about thinking, the brain and information addiction.

She goes on to say when talking about the way that we flit between being present and being somewhere else:

Across the generations I see that people can’t get enough of each other if, and only if, they can have each other at a distance in amounts they can control. I call it the goldilocks effect – not too close, not too far, just right.

In other words – we are desperate to connect but we want to do it on our own terms and in a way that provides immediate gratification.

Sherry Turkle: Connected, but alone?

If you watch the recent Project Glass video posted by Google you’ll notice many of these same characteristics in the interactions that they envisage. Notice how long it is before the person wearing the glasses interacts with a real person and how many opportunities he had to interact that were replaced by technology.

Project Glass: One day…

In a report from August 2011 Ofcom highlighted our changing attitude towards technology and, in particular smartphones:

    • The majority of smartphone users (81%) have their mobile switched on all of the time, even when they are in bed.
    • Teens, in particular, are likely to have high levels of addiction to their smartphones, with 60% rating their level of ‘addiction’ to their phone at seven or higher. Teen girls are more addicted to their phones than boys.
    • There are indications that smartphones are encroaching upon ‘traditional’ social interaction, with 51% saying that they ever use their phone while socialising with others and 23% using their smartphone during a meal with others. Twenty-two per cent of smartphone users even claim to use it in the bathroom/toilet.

I wasn’t sure about the statistic on usage in the toilet until the other day when I went into a toilet and noticed the gentleman (teenager) at the latrine next to me had one hand dealing with normal latrine activity while texting/tweeting with the other.

In a recent InformationWeek article Cindy Waxer describes 6 Ways To Beat IT Career Burnout and what’s #6:

6. Take a week off. Seriously.

"By off, I mean off," says Russell. No smartphone, no email, no telephone calls.

It’s been interesting over the last couple of week talking to colleagues returning from an Easter holiday break. Some of them have said something along the lines of "it was great i completely got away from it all" while others have said "I stayed on top of my email while I was away so the return was much easier". To the second set of individuals I’d like to ask the question – "what was the person you went on holiday with doing while you were staying on top?"

Most of my posts have a conclusion on them, but I’m struggling to work out what it should be on this post. We need to start to understand where we are letting the technology take us to, but what does that mean? We need to work out what our relationships are going to look like in the future, but how do we do that? We need to understand what the new etiquette is going to be, but how? I think, though, I’ll finish off with Sherry’s words "it’s time to talk".

"Let us make a special effort to stop communicating with each other, so we can have some conversation." Mark Twain

Post 1000: Thinking about thinking, the brain and information addiction

Today is my birthday, it also happens to be the day on which I have reached 1000 posts, so it seems like a good time to reflect a bit on previous post themes.

Morecombe Bay SunsetWe are currently going through a revolution that is being fuelled by technology but is primarily a social and economic change.

I first posted about this back in 2006 when I started with a couple of posts:

Both of these posts put forward the view that the people we are going to need in the new economy are people who are versatile generalists and people who are creative. In other words we are going to move from a left-brain economy to a right-brain one, at least in the traditional developed economies. This, in turn will make the brain ever more important.

I have a nagging fear and it’s this: The brain is ever more important yet we make people work in ways and subject them to technologies for which we really have no idea of their impact. In other words, I worry that we will, in years to come, see employees suing their employer for the damage that they have received through the impact of current technology much like we have seen mine workers receiving compensation for the impact of their chosen trade on them.

I worry that the millions of people constantly being interrupted by Facebook and Twitter are doing themselves unseen and yet to be understood damage.

We are already starting to know about some of the impacts and they are concerning.

It’s already accepted wisdom that people’s attention span is shorter than it used to be. In a post from 2010 Nicholas Carr stated that The Web Shatters Focus, Rewires Brains.

There’s impacts such as information addiction are starting to be documented, researched and understood. But we are only at the beginning of that journey. I know of a number of young people who rarely leave their bedrooms and think nothing about putting in 10 hours solid on a particular game. I know of people who can’t go for more than a few seconds without having to check-in to one or other of the social media networks. Anyone else heard the phrase Facebook widower?

Then there are impacts such as the drive to multitask even though we are awful at it and it causes us all sorts of problems. One of the more popular posts on this blog is entitled

“Multitasking is dumbing us down and driving us crazy”. I wrote that post back in 2008 and then Walter Kirn estimated that workers wasted 28 percent of their time "dealing with multitasking related transitions and interruptions". Multitasking has become a huge epidemic everything from the woman who was driving behind me yesterday while on the phone (in her hand) and doing her lipstick through to the conference calls which you know would only take 10 minutes if everyone just concentrated.

There is immerging evidence to show that the brain of digital natives is different to that of digital immigrants like myself, but do we know that’s a good thing?

There’s also the physical impact that I know a number of people are already experiencing, I explain my experience with in blogs about Tension Headaches. There’s also the current conversation and research on the dangers of sitting for long periods of time.

It’s time to look after ourselves and especially to look after our brain.

(I was amazed how much I had written on this subject once I started looking into it, but I’ve kept the post short because I know how short an attention span you all have Smile)